Bhpost

Turn shipping events into operating intelligence

Bhpost performance insights help teams understand shipment volumes, delivery outcomes, service performance, exceptions, RTO, claims, closure records and improvement areas.

Bhpost
B

Performance

BHP-REV-2048

Example review context · Not live data

Review open
Shipments reviewed1,240
Outcomes grouped5
Open questions6
Review itemExample context
Review period30-day example
Service mix3 service families
Closure recordsIncluded

Know how your shipments moved, what failed and what needs attention.

Dashboards convert shipment events into views that operation teams can use for better action.

Bhpost
B

Shipment activity

Activity review

Example shipment counts grouped for a defined review period.

Review period

Shipment volume

Example review context · Not live

Week 1286
Week 2312
Week 3298
Week 4344
Performance
Exceptions
RTO
Claims
Service Review
Analytics
Bhpost
B

Delivery outcomes

Outcome and closure review

Example records grouped by their review-period state.

Review outcomes
OutcomeExampleReview context
Delivered1,030Closure recorded
In transit96Period end state
Exception review42Review required
Returned28Closure review
Other open records44Context needed

Repeated issues should become visible.

NDRs, no-first-scan events, customs holds, RTO, claims and unresolved outcomes should be reviewed for patterns.

Bhpost
B

Exception patterns

Pattern review

Example exception groups shown for operating review.

Add review note
18
NDRReview delivery context
9
No first scanReview event history
7
Customs holdReview destination context
3
ClaimsReview evidence
5
Unresolved outcomesClosure question open

Service decisions should improve over time.

Performance insights support service-fit decisioning, partner review and operational improvement.

Bhpost
B

Service review

Service mix and review questions

Example groupings support review without ranking service families.

Review mix
Tracked720 shipments · Example review
SLA achieved93%
SLA missed7%
Undelivered24
Lost6
Fast Track Assured390 shipments · Example review
SLA achieved100%
SLA missed0%
Undelivered9
Lost3
Fast Track Heavy130 shipments · Example review
SLA achieved97%
SLA missed3%
Undelivered7
Lost1

Use insights to improve shipment decisions.

Share volume, service mix and performance questions.

Bhpost
B

Review summary

BHP-REV-2048

Example review context · Not live data

Shipment activity1,240 reviewed
Outcome groups5 added
Exception questions6 open
Service context3 families

Ready for Bhpost review

Activity, outcomes, exceptions and service context remain visible in one review summary.

Continue review

Related performance and insights pages